Refund policy

EXCHANGE | RETURN | CANCELLATION POLICY

We value our customers and strive to ensure a satisfactory shopping experience. If you are not fully satisfied with your purchase or have changed your mind, you may request an exchange, return, or cancellation in accordance with the policy outlined below.

Exchange / Return Policy

• Orders are eligible for exchange or return within 48 hours from the time of delivery.
  

• The product must be returned in its original condition and unused.
  

• Price tags must be intact.
  

• Original saree foldings must be maintained.
  

• Upon inspection and approval by our support team, a Credit Note will be issued within 7 days. The Credit Note will be valid for one (1) year from the date of issue.
  
  

• Exchange/Replacement will be delivered within 5-7 business days.

Restrictions

• The Credit Note is valid for one-time use only and cannot be used for multiple purchases.
  

• Products purchased using a Credit Note are not eligible for return or exchange.
  
  

Cancellation Policy

• Orders are generally processed and fulfilled on the same day of placement.
  

• Cancellation requests are accepted only until the order has been shipped from our warehouse.
  

• For Cash on Delivery (COD) orders, order confirmation will be conducted via phone prior to shipment.
  

• Prepaid orders cancelled before shipment will be issued a Credit Note.
  
  

Refund Policy

• All approved refunds will be issued only in the form of a Credit Note within 7 days we receive the product.
  

• The Credit Note will remain valid for one (1) year from the date of issue.